{"id":52054,"date":"2026-02-08T16:32:09","date_gmt":"2026-02-08T08:32:09","guid":{"rendered":"https:\/\/www.zdsztech.com\/blog\/quality-system-management-process-guide-from-planning-to-execution\/"},"modified":"2026-02-08T16:32:09","modified_gmt":"2026-02-08T08:32:09","slug":"quality-system-management-process-guide-from-planning-to-execution","status":"publish","type":"post","link":"https:\/\/www.zdsztech.com\/blog\/quality-system-management-process-guide-from-planning-to-execution\/","title":{"rendered":"\u8d28\u91cf\u4f53\u7cfb\u7ba1\u7406\u6d41\u7a0b\u8be6\u89e3\uff1a\u4ece\u89c4\u5212\u5230\u6267\u884c\u7684\u6bcf\u4e00\u6b65"},"content":{"rendered":"<h2><span class=\"ez-toc-section\" id=\"%E5%91%8A%E5%88%AB%E6%B7%B7%E4%B9%B1%EF%BC%8C%E4%B8%BA%E4%BD%A0%E7%9A%84%E8%B4%A8%E9%87%8F%E7%AE%A1%E7%90%86%E5%BB%BA%E7%AB%8B%E6%B8%85%E6%99%B0%E8%B7%AF%E7%BA%BF%E5%9B%BE\"><\/span>\u544a\u522b\u6df7\u4e71\uff0c\u4e3a\u4f60\u7684\u8d28\u91cf\u7ba1\u7406\u5efa\u7acb\u6e05\u6670\u8def\u7ebf\u56fe<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u5efa\u7acb\u4e00\u5957\u5b8c\u6574\u7684\u8d28\u91cf\u7ba1\u7406\u4f53\u7cfb (QMS)\uff0c\u5bf9\u8bb8\u591a\u4f01\u4e1a\u800c\u8a00\uff0c\u542c\u8d77\u6765\u5de5\u7a0b\u6d69\u5927\u3001\u5343\u5934\u4e07\u7eea\uff0c\u4e0d\u77e5\u4ece\u4f55\u4e0b\u624b\u3002\u4f46\u6211\u4eec\u57fa\u4e8e\u5bf9\u6570\u5343\u5bb6\u4f01\u4e1a\u6570\u5b57\u5316\u8f6c\u578b\u7684\u89c2\u5bdf\u53d1\u73b0\uff0c\u6df7\u4e71\u5f80\u5f80\u6e90\u4e8e\u7f3a\u5c11\u4e00\u4e2a\u6e05\u6670\u7684\u884c\u52a8\u6846\u67b6\u3002\u4e8b\u5b9e\u4e0a\uff0c\u53ea\u8981\u9075\u5faa\u4e00\u4e2a\u6210\u719f\u7684\u3001\u7ecf\u8fc7\u9a8c\u8bc1\u7684<strong>\u8d28\u91cf\u4f53\u7cfb\u7ba1\u7406\u6d41\u7a0b<\/strong>\uff0c\u6574\u4e2a\u8fc7\u7a0b\u5b8c\u5168\u53ef\u4ee5\u53d8\u5f97\u4e95\u7136\u6709\u5e8f\u3002\u672c\u6587\u5c06\u4e3a\u4f60\u63d0\u4f9b\u4e00\u4e2a\u57fa\u4e8e PDCA \u5faa\u73af\u7684\u5b9e\u64cd\u8def\u7ebf\u56fe\uff0c\u5c06\u590d\u6742\u7684 ISO9001 \u7b49\u6807\u51c6\uff0c\u62c6\u89e3\u4e3a\u4ece\u89c4\u5212\u5230\u6267\u884c\u7684\u6bcf\u4e00\u4e2a\u6e05\u6670\u6b65\u9aa4\u3002<\/p>\n<h2><span class=\"ez-toc-section\" id=\"%E8%B4%A8%E9%87%8F%E4%BD%93%E7%B3%BB%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E6%80%BB%E8%A7%88%EF%BC%9APDCA_%E5%BE%AA%E7%8E%AF%E6%A1%86%E6%9E%B6\"><\/span>\u8d28\u91cf\u4f53\u7cfb\u7ba1\u7406\u6d41\u7a0b\u603b\u89c8\uff1aPDCA \u5faa\u73af\u6846\u67b6<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u6240\u6709\u73b0\u4ee3\u8d28\u91cf\u7ba1\u7406\u4f53\u7cfb\uff0c\u65e0\u8bba\u5176\u6807\u51c6\u5982\u4f55\u590d\u6742\uff0c\u5176\u5e95\u5c42\u903b\u8f91\u90fd\u53ef\u4ee5\u5f52\u7ed3\u4e3a PDCA \u5faa\u73af\uff0c\u5373\u89c4\u5212 (Plan)\u3001\u6267\u884c (Do)\u3001\u68c0\u67e5 (Check) \u548c\u6539\u8fdb (Act)\u3002\u8fd9\u4e2a\u6846\u67b6\u7684\u4ef7\u503c\u5728\u4e8e\uff0c\u5b83\u5c06\u6301\u7eed\u6539\u8fdb\u7684\u7406\u5ff5\u878d\u5165\u4e86\u4f53\u7cfb\u7684\u57fa\u56e0\uff0c\u786e\u4fdd\u8d28\u91cf\u7ba1\u7406\u4e0d\u662f\u4e00\u6b21\u6027\u7684\u9879\u76ee\uff0c\u800c\u662f\u4e00\u4e2a\u52a8\u6001\u6f14\u8fdb\u7684\u8fc7\u7a0b\u3002<\/p>\n<ul>\n<li><strong>\u89c4\u5212 (Plan)<\/strong>\uff1a\u5b9a\u4e49\u76ee\u6807\uff0c\u5236\u5b9a\u8ba1\u5212\u3002\u8fd9\u662f\u4f53\u7cfb\u7684\u6218\u7565\u8bbe\u8ba1\u9636\u6bb5\u3002<\/li>\n<li><strong>\u6267\u884c (Do)<\/strong>\uff1a\u5b9e\u65bd\u8ba1\u5212\uff0c\u8fd0\u884c\u4f53\u7cfb\u3002\u8fd9\u662f\u5c06\u84dd\u56fe\u8f6c\u5316\u4e3a\u5b9e\u9645\u64cd\u4f5c\u7684\u9636\u6bb5\u3002<\/li>\n<li><strong>\u68c0\u67e5 (Check)<\/strong>\uff1a\u76d1\u63a7\u8fc7\u7a0b\uff0c\u8bc4\u4f30\u7ed3\u679c\u3002\u8fd9\u662f\u7528\u6570\u636e\u548c\u4e8b\u5b9e\u6765\u8861\u91cf\u7ee9\u6548\u7684\u9636\u6bb5\u3002<\/li>\n<li><strong>\u6539\u8fdb (Act)<\/strong>\uff1a\u91c7\u53d6\u63aa\u65bd\uff0c\u6301\u7eed\u4f18\u5316\u3002\u8fd9\u662f\u9a71\u52a8\u4f53\u7cfb\u81ea\u6211\u5b8c\u5584\u548c\u8fdb\u5316\u7684\u9636\u6bb5\u3002<\/li>\n<\/ul>\n<p>\u63a5\u4e0b\u6765\uff0c\u6211\u4eec\u5c06\u9010\u4e00\u62c6\u89e3\u8fd9\u56db\u4e2a\u9636\u6bb5\u7684\u5177\u4f53\u4efb\u52a1\u3002<\/p>\n<h2><span class=\"ez-toc-section\" id=\"%E7%AC%AC%E4%B8%80%E9%98%B6%E6%AE%B5%EF%BC%9A%E8%A7%84%E5%88%92_Plan_-_%E5%A5%A0%E5%AE%9A%E8%B4%A8%E9%87%8F%E4%BD%93%E7%B3%BB%E7%9A%84%E5%9F%BA%E7%9F%B3\"><\/span>\u7b2c\u4e00\u9636\u6bb5\uff1a\u89c4\u5212 (Plan) - \u5960\u5b9a\u8d28\u91cf\u4f53\u7cfb\u7684\u57fa\u77f3<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"11_%E7%90%86%E8%A7%A3%E7%BB%84%E7%BB%87%E7%8E%AF%E5%A2%83%E4%B8%8E%E7%9B%B8%E5%85%B3%E6%96%B9%E9%9C%80%E6%B1%82\"><\/span>1.1 \u7406\u89e3\u7ec4\u7ec7\u73af\u5883\u4e0e\u76f8\u5173\u65b9\u9700\u6c42<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u6784\u5efa\u8d28\u91cf\u4f53\u7cfb\u7684\u7b2c\u4e00\u6b65\uff0c\u4e0d\u662f\u76f4\u63a5\u7f16\u5199\u6587\u4ef6\uff0c\u800c\u662f\u5411\u5185\u548c\u5411\u5916\u770b\u3002\u4f01\u4e1a\u9700\u8981\u7cfb\u7edf\u6027\u5730\u5206\u6790\u5f71\u54cd\u5176\u76ee\u6807\u5b9e\u73b0\u7684\u5185\u90e8\u548c\u5916\u90e8\u56e0\u7d20\uff0c\u4f8b\u5982\u901a\u8fc7 SWOT \u5206\u6790\u6cd5\uff0c\u660e\u786e\u81ea\u8eab\u7684\u4f18\u52bf\u3001\u52a3\u52bf\u3001\u673a\u4f1a\u4e0e\u5a01\u80c1\u3002\u540c\u65f6\uff0c\u5fc5\u987b\u8bc6\u522b\u51fa\u6240\u6709\u7684\u5173\u952e\u76f8\u5173\u65b9\u2014\u2014\u5ba2\u6237\u3001\u5458\u5de5\u3001\u4f9b\u5e94\u5546\u3001\u76d1\u7ba1\u673a\u6784\u7b49\uff0c\u5e76\u6df1\u523b\u7406\u89e3\u4ed6\u4eec\u5bf9\u4ea7\u54c1\u6216\u670d\u52a1\u7684\u671f\u671b\u4e0e\u8981\u6c42\u3002\u8fd9\u4e9b\u4fe1\u606f\u662f\u540e\u7eed\u6240\u6709\u5de5\u4f5c\u7684\u8f93\u5165\u3002<\/p>\n<h3><span class=\"ez-toc-section\" id=\"12_%E7%A1%AE%E5%AE%9A%E8%B4%A8%E9%87%8F%E7%AE%A1%E7%90%86%E4%BD%93%E7%B3%BB%E7%9A%84%E8%8C%83%E5%9B%B4\"><\/span>1.2 \u786e\u5b9a\u8d28\u91cf\u7ba1\u7406\u4f53\u7cfb\u7684\u8303\u56f4<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u8303\u56f4\u5b9a\u4e49\u4e86\u8d28\u91cf\u4f53\u7cfb\u7684\u8fb9\u754c\u3002\u4f60\u9700\u8981\u660e\u786e\u56de\u7b54\uff1a\u8fd9\u4e2a\u4f53\u7cfb\u8986\u76d6\u4e86\u54ea\u4e9b\u4ea7\u54c1\u7ebf\u3001\u54ea\u4e9b\u670d\u52a1\u3001\u54ea\u4e9b\u90e8\u95e8\uff0c\u4ee5\u53ca\u54ea\u4e9b\u7269\u7406\u573a\u6240\uff1f\u4e00\u4e2a\u6e05\u6670\u7684\u8303\u56f4\u754c\u5b9a\u81f3\u5173\u91cd\u8981\uff0c\u5b83\u80fd\u907f\u514d\u8d44\u6e90\u5206\u6563\uff0c\u8ba9\u4f53\u7cfb\u5efa\u8bbe\u66f4\u52a0\u805a\u7126\u3002\u5982\u679c\u57fa\u4e8e\u4e1a\u52a1\u7279\u6027\uff0c\u6807\u51c6\u4e2d\u7684\u67d0\u4e9b\u6761\u6b3e\u4e0d\u9002\u7528\uff08\u4f8b\u5982\uff0c\u4e00\u4e2a\u4e0d\u505a\u4ea7\u54c1\u8bbe\u8ba1\u7684\u516c\u53f8\u53ef\u4ee5\u5220\u51cf\u8bbe\u8ba1\u5f00\u53d1\u6761\u6b3e\uff09\uff0c\u4e5f\u5fc5\u987b\u5728\u6b64\u9636\u6bb5\u660e\u786e\u8bf4\u660e\u5e76\u7ed9\u51fa\u5145\u5206\u7406\u7531\u3002<\/p>\n<h3><span class=\"ez-toc-section\" id=\"13_%E5%88%B6%E5%AE%9A%E8%B4%A8%E9%87%8F%E6%96%B9%E9%92%88%E4%B8%8E%E8%B4%A8%E9%87%8F%E7%9B%AE%E6%A0%87\"><\/span>1.3 \u5236\u5b9a\u8d28\u91cf\u65b9\u9488\u4e0e\u8d28\u91cf\u76ee\u6807<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u8d28\u91cf\u65b9\u9488\u662f\u4f01\u4e1a\u6700\u9ad8\u7ba1\u7406\u8005\u5bf9\u8d28\u91cf\u7684\u6700\u9ad8\u627f\u8bfa\u548c\u65b9\u5411\u6027\u58f0\u660e\uff0c\u5b83\u5e94\u8be5\u662f\u7b80\u6d01\u3001\u6e05\u6670\u4e14\u6613\u4e8e\u4f20\u8fbe\u7684\u3002\u57fa\u4e8e\u8d28\u91cf\u65b9\u9488\uff0c\u9700\u8981\u8bbe\u5b9a\u5177\u4f53\u7684\u8d28\u91cf\u76ee\u6807\u3002\u8fd9\u4e9b\u76ee\u6807\u4e0d\u80fd\u662f\u7a7a\u6d1e\u7684\u53e3\u53f7\uff0c\u800c\u5fc5\u987b\u9075\u5faa SMART \u539f\u5219\uff1a\u5177\u4f53\u7684 (Specific)\u3001\u53ef\u6d4b\u91cf\u7684 (Measurable)\u3001\u53ef\u5b9e\u73b0\u7684 (Achievable)\u3001\u76f8\u5173\u7684 (Relevant)\u3001\u6709\u65f6\u9650\u7684 (Time-bound)\u3002\u4f8b\u5982\uff0c\u201c\u5c06\u5ba2\u6237\u6295\u8bc9\u7387\u5728\u672a\u6765 12 \u4e2a\u6708\u5185\u964d\u4f4e 15%\u201d\u5c31\u662f\u4e00\u4e2a\u6709\u6548\u7684\u8d28\u91cf\u76ee\u6807\u3002<\/p>\n<h3><span class=\"ez-toc-section\" id=\"14_%E8%AF%86%E5%88%AB%E9%A3%8E%E9%99%A9%E4%B8%8E%E6%9C%BA%E9%81%87\"><\/span>1.4 \u8bc6\u522b\u98ce\u9669\u4e0e\u673a\u9047<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u4efb\u4f55\u76ee\u6807\u7684\u5b9e\u73b0\u8fc7\u7a0b\u90fd\u4f34\u968f\u7740\u4e0d\u786e\u5b9a\u6027\u3002\u56e0\u6b64\uff0c\u5728\u89c4\u5212\u9636\u6bb5\uff0c\u5fc5\u987b\u7cfb\u7edf\u5730\u8bc6\u522b\u548c\u8bc4\u4f30\u53ef\u80fd\u963b\u788d\u8d28\u91cf\u76ee\u6807\u5b9e\u73b0\u7684\u6f5c\u5728\u98ce\u9669\uff0c\u4ee5\u53ca\u80fd\u591f\u4fc3\u8fdb\u4f53\u7cfb\u7ee9\u6548\u63d0\u5347\u7684\u673a\u9047\u3002\u8fd9\u4e0d\u4ec5\u4ec5\u662f\u201c\u5934\u8111\u98ce\u66b4\u201d\uff0c\u800c\u662f\u9700\u8981\u7ed3\u6784\u5316\u7684\u5206\u6790\u3002\u66f4\u91cd\u8981\u7684\u662f\uff0c\u9488\u5bf9\u8bc6\u522b\u51fa\u7684\u4e3b\u8981\u98ce\u9669\u548c\u673a\u9047\uff0c\u5fc5\u987b\u89c4\u5212\u51fa\u5177\u4f53\u7684\u5e94\u5bf9\u63aa\u65bd\uff0c\u5e76\u5c06\u5176\u6574\u5408\u5230\u540e\u7eed\u7684\u6d41\u7a0b\u8bbe\u8ba1\u4e2d\u3002<\/p>\n<blockquote>\n<p><strong>\u672c\u9636\u6bb5\u5c0f\u7ed3<\/strong>\uff1a\u89c4\u5212\u9636\u6bb5\u7684\u6838\u5fc3\u662f\u201c\u60f3\u6e05\u695a\u201d\u3002\u5728\u6295\u5165\u5927\u91cf\u8d44\u6e90\u8fdb\u884c\u4f53\u7cfb\u5efa\u8bbe\u4e4b\u524d\uff0c\u5fc5\u987b\u660e\u786e\u65b9\u5411\u3001\u8303\u56f4\u3001\u76ee\u6807\u548c\u6f5c\u5728\u98ce\u9669\uff0c\u8fd9\u662f\u6210\u529f\u7684\u4e00\u534a\u3002<\/p>\n<\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"%E7%AC%AC%E4%BA%8C%E9%98%B6%E6%AE%B5%EF%BC%9A%E6%89%A7%E8%A1%8C_Do_-_%E5%B0%86%E8%A7%84%E5%88%92%E8%BD%AC%E5%8C%96%E4%B8%BA%E8%A1%8C%E5%8A%A8\"><\/span>\u7b2c\u4e8c\u9636\u6bb5\uff1a\u6267\u884c (Do) - \u5c06\u89c4\u5212\u8f6c\u5316\u4e3a\u884c\u52a8<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"21_%E8%B5%84%E6%BA%90%E6%94%AF%E6%8C%81%E4%B8%8E%E8%83%BD%E5%8A%9B%E5%BB%BA%E8%AE%BE\"><\/span>2.1 \u8d44\u6e90\u652f\u6301\u4e0e\u80fd\u529b\u5efa\u8bbe<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u89c4\u5212\u7684\u84dd\u56fe\u9700\u8981\u575a\u5b9e\u7684\u8d44\u6e90\u4f5c\u4e3a\u652f\u6491\u3002\u8fd9\u5305\u62ec\uff1a<\/p>\n<ul>\n<li><strong>\u4eba\u5458<\/strong>\uff1a\u660e\u786e\u5b9a\u4e49\u6bcf\u4e2a\u5c97\u4f4d\u7684\u804c\u8d23\u548c\u6743\u9650\uff0c\u8bc4\u4f30\u5176\u6240\u9700\u7684\u80fd\u529b\uff0c\u5e76\u63d0\u4f9b\u5fc5\u8981\u7684\u57f9\u8bad\uff0c\u786e\u4fdd\u5458\u5de5\u5177\u5907\u6267\u884c\u8d28\u91cf\u7ba1\u7406\u4efb\u52a1\u7684\u77e5\u8bc6\u548c\u6280\u80fd\u3002<\/li>\n<li><strong>\u57fa\u7840\u8bbe\u65bd<\/strong>\uff1a\u786e\u4fdd\u751f\u4ea7\u8bbe\u5907\u3001\u68c0\u6d4b\u4eea\u5668\u3001IT \u7cfb\u7edf\u548c\u5de5\u4f5c\u73af\u5883\u7b49\u786c\u4ef6\u548c\u8f6f\u4ef6\u8bbe\u65bd\u80fd\u591f\u6ee1\u8db3\u8d28\u91cf\u8981\u6c42\u3002<\/li>\n<li><strong>\u77e5\u8bc6<\/strong>\uff1a\u5efa\u7acb\u7ec4\u7ec7\u7684\u77e5\u8bc6\u7ba1\u7406\u673a\u5236\uff0c\u7cfb\u7edf\u5730\u83b7\u53d6\u3001\u6c89\u6dc0\u548c\u4f20\u627f\u4e0e\u4ea7\u54c1\u3001\u8fc7\u7a0b\u76f8\u5173\u7684\u5173\u952e\u77e5\u8bc6\uff0c\u907f\u514d\u56e0\u4eba\u5458\u6d41\u52a8\u9020\u6210\u77e5\u8bc6\u65ad\u5c42\u3002<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"22_%E5%BB%BA%E7%AB%8B%E6%96%87%E4%BB%B6%E5%8C%96%E4%BF%A1%E6%81%AF%E7%B3%BB%E7%BB%9F%EF%BC%88%E6%96%87%E4%BB%B6%E6%8E%A7%E5%88%B6%EF%BC%89\"><\/span>2.2 \u5efa\u7acb\u6587\u4ef6\u5316\u4fe1\u606f\u7cfb\u7edf\uff08\u6587\u4ef6\u63a7\u5236\uff09<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u6587\u4ef6\u662f\u8d28\u91cf\u4f53\u7cfb\u8fd0\u884c\u7684\u8f7d\u4f53\uff0c\u800c\u6587\u4ef6\u63a7\u5236\u7684\u6838\u5fc3\u76ee\u6807\u662f\uff1a\u786e\u4fdd\u6b63\u786e\u7684\u4eba\u5728\u6b63\u786e\u7684\u5730\u70b9\uff0c\u603b\u80fd\u83b7\u53d6\u5230\u6b63\u786e\u7248\u672c\u7684\u6587\u4ef6\u3002\u8fd9\u8981\u6c42\u5efa\u7acb\u4e00\u5957\u4e25\u8c28\u7684\u6d41\u7a0b\uff0c\u8986\u76d6\u6587\u4ef6\u7684\u521b\u5efa\u3001\u8bc4\u5ba1\u3001\u5ba1\u6279\u3001\u53d1\u5e03\u3001\u5206\u53d1\u3001\u53d8\u66f4\u548c\u4f5c\u5e9f\u7684\u5168\u751f\u547d\u5468\u671f\u3002\u5728\u5b9e\u8df5\u4e2d\uff0c\u501f\u52a9\u50cf<strong>\u652f\u9053<\/strong>\u8fd9\u6837\u7684\u6570\u5b57\u5316\u5de5\u5177\uff0c\u53ef\u4ee5\u81ea\u52a8\u5316\u5b9e\u73b0\u7248\u672c\u63a7\u5236\u548c\u6743\u9650\u5206\u53d1\uff0c\u4ece\u6839\u672c\u4e0a\u907f\u514d\u4eba\u4e3a\u9519\u8bef\u548c\u7248\u672c\u6df7\u4e71\u3002<\/p>\n<h3><span class=\"ez-toc-section\" id=\"23_%E8%AE%BE%E8%AE%A1%E4%B8%8E%E8%BF%90%E8%A1%8C%E8%BF%87%E7%A8%8B%E6%8E%A7%E5%88%B6\"><\/span>2.3 \u8bbe\u8ba1\u4e0e\u8fd0\u884c\u8fc7\u7a0b\u63a7\u5236<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u8d28\u91cf\u662f\u901a\u8fc7\u8fc7\u7a0b\u4ea7\u751f\u7684\u3002\u4f01\u4e1a\u9700\u8981\u8bc6\u522b\u51fa\u4ece\u5ba2\u6237\u9700\u6c42\u5230\u4ea7\u54c1\u4ea4\u4ed8\u7684\u6240\u6709\u6838\u5fc3\u4e1a\u52a1\u8fc7\u7a0b\uff0c\u5982\u8bbe\u8ba1\u5f00\u53d1\u3001\u91c7\u8d2d\u3001\u751f\u4ea7\u5236\u9020\u3001\u670d\u52a1\u4ea4\u4ed8\u7b49\u3002\u5bf9\u4e8e\u6bcf\u4e00\u4e2a\u8fc7\u7a0b\uff0c\u90fd\u5fc5\u987b\u6e05\u6670\u5730\u5b9a\u4e49\u5176\u8f93\u5165\u3001\u8f93\u51fa\u3001\u5173\u952e\u6d3b\u52a8\u3001\u63a7\u5236\u65b9\u6cd5\u548c\u9a8c\u6536\u6807\u51c6\u3002\u786e\u4fdd\u8fd9\u4e9b\u8fc7\u7a0b\u6309\u7167\u9884\u5148\u7b56\u5212\u7684\u5b89\u6392\u8fd0\u884c\uff0c\u662f\u5b9e\u73b0\u6700\u7ec8\u4ea7\u54c1\u6216\u670d\u52a1\u8d28\u91cf\u7a33\u5b9a\u7684\u6839\u672c\u4fdd\u969c\u3002<\/p>\n<h3><span class=\"ez-toc-section\" id=\"24_%E5%BB%BA%E7%AB%8B%E5%86%85%E5%A4%96%E9%83%A8%E6%B2%9F%E9%80%9A%E6%9C%BA%E5%88%B6\"><\/span>2.4 \u5efa\u7acb\u5185\u5916\u90e8\u6c9f\u901a\u673a\u5236<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u6709\u6548\u7684\u6c9f\u901a\u662f\u4f53\u7cfb\u987a\u7545\u8fd0\u884c\u7684\u6da6\u6ed1\u5242\u3002\u5fc5\u987b\u5efa\u7acb\u660e\u786e\u7684\u6c9f\u901a\u673a\u5236\uff0c\u89c4\u5b9a\u5c31\u54ea\u4e9b\u8d28\u91cf\u76f8\u5173\u4e8b\u5b9c\uff08\u5982\u8d28\u91cf\u65b9\u9488\u3001\u76ee\u6807\u3001\u8fc7\u7a0b\u53d8\u66f4\u3001\u5ba2\u6237\u53cd\u9988\u7b49\uff09\u3001\u5728\u4f55\u65f6\u3001\u4ee5\u4f55\u79cd\u65b9\u5f0f\u3001\u4e0e\u5185\u5916\u90e8\u54ea\u4e9b\u76f8\u5173\u65b9\u8fdb\u884c\u6c9f\u901a\u3002\u8fd9\u80fd\u786e\u4fdd\u8d28\u91cf\u8981\u6c42\u5728\u7ec4\u7ec7\u5185\u90e8\u5f97\u5230\u7edf\u4e00\u7406\u89e3\uff0c\u5e76\u4e0e\u5916\u90e8\u76f8\u5173\u65b9\u4fdd\u6301\u4fe1\u606f\u540c\u6b65\u3002<\/p>\n<blockquote>\n<p><strong>\u672c\u9636\u6bb5\u5c0f\u7ed3<\/strong>\uff1a\u6267\u884c\u9636\u6bb5\u662f\u201c\u505a\u51fa\u6765\u201d\u3002\u5b83\u5c06\u89c4\u5212\u9636\u6bb5\u7684\u84dd\u56fe\uff0c\u901a\u8fc7\u8d44\u6e90\u914d\u7f6e\u3001\u6587\u4ef6\u5316\u548c\u8fc7\u7a0b\u8fd0\u884c\uff0c\u8f6c\u53d8\u4e3a\u4e00\u4e2a\u5b9e\u9645\u8fd0\u8f6c\u7684\u3001\u53ef\u89e6\u6478\u7684\u7cfb\u7edf\u3002<\/p>\n<\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"%E7%AC%AC%E4%B8%89%E9%98%B6%E6%AE%B5%EF%BC%9A%E6%A3%80%E6%9F%A5_Check_-_%E7%9B%91%E6%8E%A7%E3%80%81%E6%B5%8B%E9%87%8F%E4%B8%8E%E8%AF%84%E4%BC%B0%E7%BB%A9%E6%95%88\"><\/span>\u7b2c\u4e09\u9636\u6bb5\uff1a\u68c0\u67e5 (Check) - \u76d1\u63a7\u3001\u6d4b\u91cf\u4e0e\u8bc4\u4f30\u7ee9\u6548<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"31_%E5%AE%A2%E6%88%B7%E6%BB%A1%E6%84%8F%E5%BA%A6%E7%9B%91%E8%A7%86\"><\/span>3.1 \u5ba2\u6237\u6ee1\u610f\u5ea6\u76d1\u89c6<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u5ba2\u6237\u662f\u8d28\u91cf\u7684\u6700\u7ec8\u88c1\u5224\u3002\u4f01\u4e1a\u5fc5\u987b\u5efa\u7acb\u7cfb\u7edf\u6027\u7684\u65b9\u6cd5\u6765\u6536\u96c6\u3001\u76d1\u63a7\u548c\u5206\u6790\u5ba2\u6237\u7684\u53cd\u9988\u4fe1\u606f\u3002\u8fd9\u53ef\u4ee5\u662f\u901a\u8fc7\u5ba2\u6237\u6ee1\u610f\u5ea6\u95ee\u5377\u3001\u7528\u6237\u8bbf\u8c08\u3001\u5e02\u573a\u4efd\u989d\u6570\u636e\u3001\u5ba2\u6237\u6295\u8bc9\u5206\u6790\u7b49\u591a\u79cd\u6e20\u9053\u3002\u5173\u952e\u5728\u4e8e\u5c06\u8fd9\u4e9b\u96f6\u6563\u7684\u53cd\u9988\u8f6c\u5316\u4e3a\u5bf9\u4f53\u7cfb\u6709\u6548\u6027\u7684\u6d1e\u5bdf\u3002<\/p>\n<h3><span class=\"ez-toc-section\" id=\"32_%E7%BB%A9%E6%95%88%E7%9B%91%E6%8E%A7%E4%B8%8E%E6%B5%8B%E9%87%8F\"><\/span>3.2 \u7ee9\u6548\u76d1\u63a7\u4e0e\u6d4b\u91cf<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u4e3a\u4e86\u5ba2\u89c2\u8bc4\u4ef7\u4f53\u7cfb\u7684\u8fd0\u884c\u72b6\u51b5\uff0c\u9700\u8981\u786e\u5b9a\u9700\u8981\u76d1\u63a7\u548c\u6d4b\u91cf\u7684\u5173\u952e\u7ee9\u6548\u6307\u6807 (KPIs)\uff0c\u4f8b\u5982\u4ea7\u54c1\u4e00\u6b21\u4ea4\u9a8c\u5408\u683c\u7387\u3001\u4f9b\u5e94\u5546\u4ea4\u4ed8\u51c6\u65f6\u7387\u3001\u8fc7\u7a0b\u76f4\u901a\u7387\u7b49\u3002\u540c\u65f6\uff0c\u5fc5\u987b\u660e\u786e\u6bcf\u4e2a\u6307\u6807\u7684\u6d4b\u91cf\u65b9\u6cd5\u3001\u6d4b\u91cf\u9891\u7387\u3001\u6570\u636e\u6765\u6e90\u4ee5\u53ca\u6570\u636e\u5206\u6790\u6280\u672f\uff0c\u786e\u4fdd\u8bc4\u4f30\u662f\u57fa\u4e8e\u4e8b\u5b9e\u548c\u6570\u636e\u7684\u3002<\/p>\n<h3><span class=\"ez-toc-section\" id=\"33_%E7%BB%84%E7%BB%87%E5%86%85%E9%83%A8%E5%AE%A1%E6%A0%B8\"><\/span>3.3 \u7ec4\u7ec7\u5185\u90e8\u5ba1\u6838<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u5185\u90e8\u5ba1\u6838\u662f\u4f01\u4e1a\u5bf9\u81ea\u8eab\u8d28\u91cf\u7ba1\u7406\u4f53\u7cfb\u8fdb\u884c\u7684\u4e00\u6b21\u7cfb\u7edf\u6027\u3001\u72ec\u7acb\u6027\u7684\u201c\u4f53\u68c0\u201d\u3002\u5176\u76ee\u7684\u5728\u4e8e\u9a8c\u8bc1\u4f53\u7cfb\u7684\u8fd0\u884c\u662f\u5426\u7b26\u5408\u6807\u51c6\u8981\u6c42\u548c\u4f01\u4e1a\u81ea\u8eab\u7684\u89c4\u5212\uff0c\u5e76\u8bc4\u4f30\u5176\u6709\u6548\u6027\u3002\u4e00\u4e2a\u5b8c\u6574\u7684\u5185\u5ba1\u6d41\u7a0b\u5305\u62ec\uff1a<\/p>\n<ul>\n<li>\u5236\u5b9a\u8986\u76d6\u5168\u5e74\u7684\u5ba1\u6838\u8ba1\u5212\u3002<\/li>\n<li>\u7531\u7ecf\u8fc7\u57f9\u8bad\u7684\u3001\u72ec\u7acb\u7684\u5ba1\u6838\u5458\u5b9e\u65bd\u73b0\u573a\u5ba1\u6838\u3002<\/li>\n<li>\u51fa\u5177\u5ba1\u6838\u62a5\u544a\uff0c\u6e05\u6670\u8bb0\u5f55\u7b26\u5408\u9879\u3001\u4e0d\u7b26\u5408\u9879\u548c\u89c2\u5bdf\u9879\u3002<\/li>\n<li>\u8ddf\u8e2a\u4e0d\u7b26\u5408\u9879\u7ea0\u6b63\u63aa\u65bd\u7684\u5236\u5b9a\u548c\u5173\u95ed\u60c5\u51b5\u3002<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"34_%E8%BF%9B%E8%A1%8C%E7%AE%A1%E7%90%86%E8%AF%84%E5%AE%A1\"><\/span>3.4 \u8fdb\u884c\u7ba1\u7406\u8bc4\u5ba1<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u7ba1\u7406\u8bc4\u5ba1\u662f\u7531\u4f01\u4e1a\u6700\u9ad8\u7ba1\u7406\u8005\u4e3b\u6301\u7684\u3001\u5bf9\u8d28\u91cf\u7ba1\u7406\u4f53\u7cfb\u6700\u9ad8\u7ea7\u522b\u7684\u6218\u7565\u590d\u76d8\u3002\u5176\u76ee\u7684\u5728\u4e8e\u4ece\u5168\u5c40\u89c6\u89d2\uff0c\u8bc4\u4f30\u6574\u4e2a\u4f53\u7cfb\u7684\u9002\u5b9c\u6027\u3001\u5145\u5206\u6027\u548c\u6709\u6548\u6027\u3002\u7ba1\u7406\u8bc4\u5ba1\u9700\u8981\u5ba1\u8bae\u4e00\u7cfb\u5217\u5173\u952e\u8f93\u5165\uff0c\u5982\u5185\u90e8\u5ba1\u6838\u7ed3\u679c\u3001\u5ba2\u6237\u53cd\u9988\u3001\u8fc7\u7a0b\u7ee9\u6548\u6570\u636e\u3001\u7ea0\u6b63\u63aa\u65bd\u72b6\u51b5\u7b49\uff0c\u5e76\u6700\u7ec8\u8f93\u51fa\u5173\u4e8e\u4f53\u7cfb\u6539\u8fdb\u65b9\u5411\u3001\u8d44\u6e90\u9700\u6c42\u8c03\u6574\u7b49\u91cd\u5927\u51b3\u7b56\u3002<\/p>\n<blockquote>\n<p><strong>\u672c\u9636\u6bb5\u5c0f\u7ed3<\/strong>\uff1a\u68c0\u67e5\u9636\u6bb5\u662f\u201c\u770b\u6548\u679c\u201d\u3002\u901a\u8fc7\u5ba2\u6237\u53cd\u9988\u3001\u6570\u636e\u76d1\u63a7\u3001\u5185\u90e8\u5ba1\u6838\u548c\u7ba1\u7406\u8bc4\u5ba1\uff0c\u5ba2\u89c2\u3001\u5168\u9762\u5730\u8bc4\u4f30\u4f53\u7cfb\u8fd0\u884c\u7684\u7ee9\u6548\uff0c\u4e3a\u4e0b\u4e00\u9636\u6bb5\u7684\u6539\u8fdb\u63d0\u4f9b\u575a\u5b9e\u7684\u4e8b\u5b9e\u4f9d\u636e\u3002<\/p>\n<\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"%E7%AC%AC%E5%9B%9B%E9%98%B6%E6%AE%B5%EF%BC%9A%E6%94%B9%E8%BF%9B_Act_-_%E9%A9%B1%E5%8A%A8%E4%BD%93%E7%B3%BB%E7%9A%84%E6%8C%81%E7%BB%AD%E4%BC%98%E5%8C%96\"><\/span>\u7b2c\u56db\u9636\u6bb5\uff1a\u6539\u8fdb (Act) - \u9a71\u52a8\u4f53\u7cfb\u7684\u6301\u7eed\u4f18\u5316<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"41_%E5%A4%84%E7%90%86%E4%B8%8D%E7%AC%A6%E5%90%88%E9%A1%B9%E4%B8%8E%E9%87%87%E5%8F%96%E7%BA%A0%E6%AD%A3%E6%8E%AA%E6%96%BD\"><\/span>4.1 \u5904\u7406\u4e0d\u7b26\u5408\u9879\u4e0e\u91c7\u53d6\u7ea0\u6b63\u63aa\u65bd<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u5f53\u901a\u8fc7\u5185\u90e8\u5ba1\u6838\u3001\u8fc7\u7a0b\u76d1\u63a7\u6216\u5ba2\u6237\u6295\u8bc9\u7b49\u6e20\u9053\u53d1\u73b0\u4e0d\u7b26\u5408\u9879\u65f6\uff0c\u4ec5\u4ec5\u201c\u4fee\u6b63\u201d\u95ee\u9898\u662f\u4e0d\u591f\u7684\u3002\u4e00\u4e2a\u6210\u719f\u7684\u4f53\u7cfb\u5fc5\u987b\u542f\u52a8\u7ea0\u6b63\u63aa\u65bd\u6d41\u7a0b\uff1a<\/p>\n<ol>\n<li>\u9996\u5148\uff0c\u5bf9\u4e0d\u7b26\u5408\u9879\u8fdb\u884c\u8bb0\u5f55\u548c\u8bc4\u4f30\u3002<\/li>\n<li>\u7136\u540e\uff0c\u8fd0\u7528\u9c7c\u9aa8\u56fe\u30015Why \u5206\u6790\u7b49\u5de5\u5177\u8fdb\u884c\u6839\u672c\u539f\u56e0\u5206\u6790 (RCA)\uff0c\u627e\u5230\u5bfc\u81f4\u95ee\u9898\u53d1\u751f\u7684\u6df1\u5c42\u539f\u56e0\u3002<\/li>\n<li>\u57fa\u4e8e\u6839\u672c\u539f\u56e0\uff0c\u5236\u5b9a\u5e76\u5b9e\u65bd\u65e8\u5728\u6d88\u9664\u539f\u56e0\u3001\u9632\u6b62\u95ee\u9898\u518d\u6b21\u53d1\u751f\u7684\u7ea0\u6b63\u63aa\u65bd\u3002<\/li>\n<li>\u6700\u540e\uff0c\u5fc5\u987b\u9a8c\u8bc1\u7ea0\u6b63\u63aa\u65bd\u662f\u5426\u6709\u6548\u3002<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"42_%E5%AE%9E%E6%96%BD%E6%8C%81%E7%BB%AD%E6%94%B9%E8%BF%9B\"><\/span>4.2 \u5b9e\u65bd\u6301\u7eed\u6539\u8fdb<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u6539\u8fdb\u662f\u8d28\u91cf\u7ba1\u7406\u6c38\u6052\u7684\u4e3b\u9898\u3002\u57fa\u4e8e\u7ba1\u7406\u8bc4\u5ba1\u7684\u51b3\u7b56\u8f93\u51fa\u3001\u7ee9\u6548\u6570\u636e\u7684\u8d8b\u52bf\u5206\u6790\u4ee5\u53ca\u5458\u5de5\u7684\u5408\u7406\u5316\u5efa\u8bae\uff0c\u4f01\u4e1a\u5e94\u4e3b\u52a8\u8bc6\u522b\u5e76\u7b56\u5212\u6539\u8fdb\u673a\u4f1a\u3002\u53ef\u4ee5\u5c06\u8fd9\u4e9b\u6539\u8fdb\u673a\u4f1a\u9879\u76ee\u5316\uff0c\u660e\u786e\u76ee\u6807\u3001\u8d23\u4efb\u4eba\u548c\u65f6\u95f4\u8868\uff0c\u5e76\u5c06\u5176\u7eb3\u5165\u5230\u4e0b\u4e00\u8f6e\u7684 PDCA \u89c4\u5212\u4e2d\uff0c\u5f62\u6210\u4e00\u4e2a\u87ba\u65cb\u5f0f\u4e0a\u5347\u7684\u95ed\u73af\u3002<\/p>\n<blockquote>\n<p><strong>\u672c\u9636\u6bb5\u5c0f\u7ed3<\/strong>\uff1a\u6539\u8fdb\u9636\u6bb5\u662f\u201c\u505a\u5f97\u66f4\u597d\u201d\u3002\u5b83\u786e\u4fdd\u8d28\u91cf\u4f53\u7cfb\u4e0d\u662f\u4e00\u4e2a\u675f\u4e4b\u9ad8\u9601\u7684\u9759\u6001\u6587\u4ef6\u67dc\uff0c\u800c\u662f\u4e00\u4e2a\u80fd\u591f\u57fa\u4e8e\u6570\u636e\u548c\u53cd\u9988\u8fdb\u884c\u81ea\u6211\u5b8c\u5584\u3001\u4e0d\u65ad\u8fdb\u5316\u7684\u751f\u547d\u4f53\u3002<\/p>\n<\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"%E6%88%90%E5%8A%9F%E5%AE%9E%E6%96%BD%E8%B4%A8%E9%87%8F%E4%BD%93%E7%B3%BB%E7%AE%A1%E7%90%86%E6%B5%81%E7%A8%8B%E7%9A%84_3_%E4%B8%AA%E5%85%B3%E9%94%AE\"><\/span>\u6210\u529f\u5b9e\u65bd\u8d28\u91cf\u4f53\u7cfb\u7ba1\u7406\u6d41\u7a0b\u7684 3 \u4e2a\u5173\u952e<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u57fa\u4e8e\u6211\u4eec\u5bf9\u4f17\u591a\u4f01\u4e1a\u5b9e\u8df5\u7684\u89c2\u5bdf\uff0c\u6210\u529f\u6784\u5efa\u5e76\u8fd0\u884c\u4e00\u4e2a\u9ad8\u6548\u7684\u8d28\u91cf\u4f53\u7cfb\uff0c\u901a\u5e38\u53d6\u51b3\u4e8e\u4ee5\u4e0b\u4e09\u4e2a\u8981\u7d20\uff1a<\/p>\n<ul>\n<li><strong>\u5173\u952e\u4e00\uff1a\u6700\u9ad8\u7ba1\u7406\u5c42\u7684\u627f\u8bfa\u4e0e\u9886\u5bfc\u529b<\/strong>\u3002\u8d28\u91cf\u4f53\u7cfb\u7edd\u4e0d\u4ec5\u4ec5\u662f\u8d28\u91cf\u90e8\u95e8\u7684\u5de5\u4f5c\uff0c\u5b83\u5fc5\u987b\u7531\u4f01\u4e1a\u6700\u9ad8\u51b3\u7b56\u8005\u4eb2\u81ea\u63a8\u52a8\u3002\u53ea\u6709\u5f53\u9ad8\u5c42\u771f\u6b63\u5c06\u8d28\u91cf\u89c6\u4e3a\u6218\u7565\u6838\u5fc3\uff0c\u5e76\u6301\u7eed\u6295\u5165\u8d44\u6e90\u3001\u53c2\u4e0e\u8bc4\u5ba1\u65f6\uff0c\u4f53\u7cfb\u624d\u80fd\u5728\u7ec4\u7ec7\u4e2d\u62e5\u6709\u8db3\u591f\u7684\u6743\u5a01\u6027\u3002<\/li>\n<li><strong>\u5173\u952e\u4e8c\uff1a\u5168\u5458\u53c2\u4e0e\u7684\u8d28\u91cf\u6587\u5316<\/strong>\u3002\u4e00\u4e2a\u6210\u529f\u7684\u4f53\u7cfb\uff0c\u6700\u7ec8\u8981\u843d\u5b9e\u5230\u6bcf\u4e00\u4f4d\u5458\u5de5\u7684\u65e5\u5e38\u5de5\u4f5c\u4e2d\u3002\u5c06\u201c\u8fc7\u7a0b\u65b9\u6cd5\u201d\u548c\u8d28\u91cf\u610f\u8bc6\u878d\u5165\u4f01\u4e1a\u6587\u5316\uff0c\u8ba9\u6bcf\u4e2a\u5458\u5de5\u90fd\u7406\u89e3\u81ea\u5df1\u7684\u5de5\u4f5c\u5982\u4f55\u5f71\u54cd\u6700\u7ec8\u8d28\u91cf\uff0c\u662f\u4f53\u7cfb\u80fd\u591f\u6301\u7eed\u6709\u6548\u8fd0\u884c\u7684\u57fa\u7840\u3002<\/li>\n<li><strong>\u5173\u952e\u4e09\uff1a\u9009\u62e9\u5408\u9002\u7684\u5de5\u5177\u7b80\u5316\u6d41\u7a0b<\/strong>\u3002\u5728\u6570\u5b57\u5316\u65f6\u4ee3\uff0c\u4f9d\u8d56\u7eb8\u5f20\u548c\u7535\u5b50\u8868\u683c\u7ba1\u7406\u590d\u6742\u7684\u8d28\u91cf\u4f53\u7cfb\u5df2\u7ecf\u53d8\u5f97\u4f4e\u6548\u4e14\u6613\u9519\u3002\u5584\u7528\u4e13\u4e1a\u7684\u6570\u5b57\u5316\u5de5\u5177\u6765\u7ba1\u7406\u6587\u4ef6\u3001\u8ddf\u8e2a\u6d41\u7a0b\u3001\u6536\u96c6\u548c\u5206\u6790\u6570\u636e\uff0c\u80fd\u591f\u5927\u5e45\u63d0\u5347\u4f53\u7cfb\u8fd0\u884c\u7684\u6548\u7387\u548c\u51c6\u786e\u6027\u3002<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"%E8%8E%B7%E5%8F%96%E6%82%A8%E7%9A%84%E4%B8%93%E5%B1%9E%E8%B4%A8%E9%87%8F%E4%BD%93%E7%B3%BB%E6%9E%84%E5%BB%BA%E6%96%B9%E6%A1%88\"><\/span>\u83b7\u53d6\u60a8\u7684\u4e13\u5c5e\u8d28\u91cf\u4f53\u7cfb\u6784\u5efa\u65b9\u6848<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u60f3\u4e86\u89e3\u5236\u9020\u4e1a\u6216\u79d1\u6280\u884c\u4e1a\u7684\u9886\u5148\u4f01\u4e1a\u662f\u5982\u4f55\u5229\u7528\u6570\u5b57\u5316\u5de5\u5177\uff0c\u6784\u5efa\u9ad8\u6548\u3001\u654f\u6377\u7684\u8d28\u91cf\u4f53\u7cfb\u5417\uff1f\u4e0b\u8f7d\u6211\u4eec\u7684\u300a\u5236\u9020\u4e1a\u8d28\u91cf\u7ba1\u7406\u4f53\u7cfb\u6570\u5b57\u5316\u5b9e\u8df5\u767d\u76ae\u4e66\u300b\uff0c\u83b7\u53d6\u66f4\u591a\u6df1\u5ea6\u6848\u4f8b\u4e0e\u89e3\u51b3\u65b9\u6848\u3002<\/p>\n<h2><span class=\"ez-toc-section\" id=\"%E6%80%BB%E7%BB%93%EF%BC%9A%E4%BB%8E%E6%B5%81%E7%A8%8B%E5%9B%BE%E5%88%B0%E8%A1%8C%E5%8A%A8%E6%8C%87%E5%8D%97\"><\/span>\u603b\u7ed3\uff1a\u4ece\u6d41\u7a0b\u56fe\u5230\u884c\u52a8\u6307\u5357<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>\u5efa\u7acb\u4e00\u5957\u6709\u6548\u7684\u8d28\u91cf\u4f53\u7cfb\u7ba1\u7406\u6d41\u7a0b\u5e76\u975e\u9065\u4e0d\u53ef\u53ca\uff0c\u5176\u6838\u5fc3\u662f\u4e25\u683c\u9075\u5faa PDCA \u7684\u79d1\u5b66\u5faa\u73af\u3002\u672c\u6587\u6240\u63d0\u4f9b\u7684\u201c\u89c4\u5212-\u6267\u884c-\u68c0\u67e5-\u6539\u8fdb\u201d\u56db\u9636\u6bb5\u8be6\u89e3\uff0c\u4e3a\u4f60\u52fe\u52d2\u51fa\u4e86\u4e00\u4efd\u53ef\u76f4\u63a5\u4e0a\u624b\u7684\u884c\u52a8\u84dd\u56fe\u3002\u73b0\u5728\uff0c\u4f60\u5df2\u7ecf\u638c\u63e1\u4e86\u4ece\u96f6\u5230\u4e00\u5efa\u7acb\u8d28\u91cf\u4f53\u7cfb\u7684\u5b8c\u6574\u8def\u5f84\uff0c\u662f\u65f6\u5019\u5f00\u59cb\u89c4\u5212\u4f60\u7684\u7b2c\u4e00\u6b65\u4e86\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u5b66\u4e60\u5982\u4f55\u57fa\u4e8ePDCA\u5faa\u73af\u6784\u5efa\u9ad8\u6548\u8d28\u91cf\u7ba1\u7406\u4f53\u7cfb(QMS)\u3002\u672c\u6587\u63d0\u4f9b\u4ece\u89c4\u5212\u5230\u6267\u884c\u7684\u5b8c\u6574\u56db\u9636\u6bb5\u6307\u5357\uff0c\u5305\u542b\u8d28\u91cf\u65b9\u9488\u5236\u5b9a\u3001\u98ce\u9669\u8bc6\u522b\u3001\u8fc7\u7a0b\u63a7\u5236\u3001\u7ee9\u6548\u8bc4\u4f30\u548c\u6301\u7eed\u6539\u8fdb\u65b9\u6cd5\uff0c\u52a9\u60a8\u5efa\u7acb\u7b26\u5408ISO9001\u6807\u51c6\u7684\u52a8\u6001\u8d28\u91cf\u7ba1\u7406\u7cfb\u7edf\u3002<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[7],"tags":[],"class_list":["post-52054","post","type-post","status-publish","format-standard","hentry","category-docs"],"yoast_head":"<!-- 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